DE
Derek E
1 reviews | Active since Nov 2015
15 Oct 2017, 17:43
Disgusting service
I have been down on Internet and wifi since Monday.I have spoken to 5 different consultants and been given references and escalations ********** 22 and F239033 but still nobody cares.Have you ever tried to deal with their help desk god help you.
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
20 Oct 2017, 08:30Good day
Thank you for making contact with us. Please also send us a private reply with your affected telephone number for our team to assist.
***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply20 Oct 2017, 08:30
Official
Good day
Thank you for making contact with us. Please also send us a private reply with your affected telephone number for our team to assist.
***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
DE
Derek E's updateReviewer Update
20 Oct 2017, 08:39I am down again and the call centre cannot help.
DE
Derek E's update20 Oct 2017, 08:39
Reviewer Update
I am down again and the call centre cannot help.
DE
Derek E's updateReviewer Update
20 Oct 2017, 08:40my telephone number is ********** 079
DE
Derek E's update20 Oct 2017, 08:40
Reviewer Update
my telephone number is ********** 079
Telkom's replyOfficial
22 Oct 2017, 08:04Good Day,
Please make sure to select private reply when sending us the number. HP website blocks out numbers if it is not selected.
thank you
Yazied
Telkom Social Media
Best regards,
Telkom's reply22 Oct 2017, 08:04
Official
Good Day,
Please make sure to select private reply when sending us the number. HP website blocks out numbers if it is not selected.
thank you
Yazied
Telkom Social Media
Best regards,