SD
Shereen D
1 reviews | Active since Jul 2017
16 Aug 2017, 14:28
Disgusting Service
My line has been suspended, i have paid my account in full on the 25.07.17, it is still suspended, i have send through proof of payments 8 times to different agents, only one logged a case and then it was closed because no proof was attached, each one gives you a different story, they even accuse each other of lying. First there is a glitch in the billing department now they down for upgrading, to what I wonder. and still no positive outcome. Poor Service!!!! No respect for Customers.
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Replies (3)SD
Shereen D's updateReviewer Update
17 Aug 2017, 12:51 **********
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Above is some of the agents that I send my proof of payent through and still it cannot be resolved and no one is giving me any feedback.
SD
Shereen D's update17 Aug 2017, 12:51
Reviewer Update
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Above is some of the agents that I send my proof of payent through and still it cannot be resolved and no one is giving me any feedback.
SD
Shereen D's updateReviewer Update
18 Aug 2017, 07:51And still no one at Telkom is assisting.
SD
Shereen D's update18 Aug 2017, 07:51
Reviewer Update
And still no one at Telkom is assisting.
Telkom's replyOfficial
18 Aug 2017, 17:51Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply18 Aug 2017, 17:51
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,