CT
Claudette T
1 reviews | Active since Jan 2014
29 Jan 2015, 16:22
DISGUSTING SERVICE
I have had endless problems with telkom which resulted in my line being suspended. I have paid the account in full, yet phone is still cut - to resolve this problem i need to speak to the call centre. I have sat on the phone numerous times waiting for them to pick up - EACH TIME I HAVE WAITED OVER AN HOUR. <br> Dealing with this kind of service is extremely frustrating. I plan on putting my complaint in our local paper too.
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Replies (1)Telkom's replyOfficial
30 Jan 2015, 09:48Hello CT5678,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your query has been escalated to our billing department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your query has been escalated to our billing department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Best regards,
Telkom's reply30 Jan 2015, 09:48
Official
Hello CT5678,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your query has been escalated to our billing department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your query has been escalated to our billing department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Best regards,
