DISGUSTING SERVICE!!!

I have been a Telkom customer for over a year now and only about 6 of those months our wifi actually worked.<br> It works in the morning and and night it stops working, I've had to buy so many extra data bundles on my devices because of Telkom.<br> I did try and report this - probably over 20 times. Everytime I phone the call centre I wait on the phone for about 40minutes, once I waited almost an hour. EVENTUALLY I GIVE UP!!! I've tried the SMS reporting - that is a load of **** - it doesnt work. Not to mention our landline that you cant hear anyone on!!!<br> <br> Anyway I've had enough and want to Cancel my account immediately. And thats been an even bigger struggle!<br> once again I cant speak to a human being on the phone and have to login to my online account and try to use online forms to get a response. And nothing.<br> I've tried escalating it, and nothing. I've sent several email in BIG BOLD LETTERS because maybe you people are blind. But nothing.<br> <br> I want to cancel my account. My account number is ***52.<br> One of my many service request numbers is #695805<br> <br> Please could you people do your job for once and get back to me.<br> <br> Quite frankly Telkom should be ashamed of themselves