DISGUSTING SERVICE

absolutely disgusted at telkoms service, on the 18th April I loaded a R59 bis blackberry service which Telkom has taken the money but no service provided, I called the call centre and they said it would be activated within 72 hrs but nothing happened, then called again and nothing happened, I spoke to the supervisor in charge and she said the technical department would solve it and nothing happened, I then requested a refund and was told that within 72 hrs it would be resolved......but nothing happened......to date I have not received the bis or the refund...TELKOM HAS CHEATED ME FOR R59......WHAT A SHAME, SHAME ON YOU....8TA IS DISGUSTING AND I WOULD NOT REFER THIS NETWORK TO ANYONE...DISGUSTED AND UTTERLY ANNOYED....forgot to mention, that the supervisor on shift would not give his managers cell no: or his bosses cell no: it seems that these guys have cell phones for god only know what......SHAME