JM
Joel M

1 reviews | Active since Jul 2017

28 Jul 2017, 15:40

Disgusting Service

<p>I called in and spoke to an agent named Thabang Mogotsi and he was totally disrespectful and he even insulted me for asking to speak to a team leader. To make meter's worse he even called my on my cell no and insulted me. I want action to be taken against him for the disrespect that he uttered towards me and I also want a verbal apology from the agent for being extremely rude and disrespectful towards me.</p>

0
Replies (1)
Telkom
Telkom's reply31 Jul 2017, 15:41
Official

Hello JoelM5635

We sorry for the bad experience you had with the consultant.

The query has been escalated to the consultants manager for their attention.

Regards

Noleen

Telkom Social Media Team.

Best regards,