Disgusting Service
<p>I am soooo tired of Telkom and their lousy service, my telephone line has been off for 2 and a half months now after being disconnected from their call centre several times after hanging on forever on my cell phone when they hear you complaining they conveniently disconnect you! I resorted to not paying my account for 3 months in the hope telkom accounts would contact me instead they get a lawyer to call me!!! NOT ONE phone call from TELKOM themselves I HAVE NOW PAID the account as I do not want to land up with other problems from them, MY LINES are not SUSPENDED they are NOT working as you would still have dial tone when it's suspended the problem occurred before my line was "suspended" every 2 weeks our lines are not working it seems like Eskom telkom is line sharing!!!! I'm tired of paying rental for lines that NEVER WORK !!!! As well as I pay for a 4mpb line uncapped however they do not state anywhere that once you reach 150gb your line gets slowed down to less than 1mpb !!! This is unacceptable and it's us the consumers suffering !!! I want a refund and my line sorted OUT NO EXCUSES!!!!</p>
Good day Robert,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Robert,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
