Disgusting Service !!!!!!

<p>Telkom Mobile double debited my account and I had brought the matter to their attention</p> <p>i was advised via sms on the 04/04/2017 case number ********** 8 that i would receive my refund in 7-10 days to date no refund!!!!! , i brought the matter to their attention that i habe not received my refund as yet and dealt with mbatha3@telkom .co.za who had accused me of receiving the refund of which i had furnished my bank statement as proof that no refund was made - TO DATE NO REPLY !!!! </p> <p>i ESCALATED THIS MATTER TO ********** AND ADVISED TO DATE I HAVE NOT RECEIVED ANY UPDATE REGARDING MY COMPLAINT I AM STILL AWATING A RESPONSE FROM TELKOM </p> <p>Mr lancelotte Nichol </p> <p> ********** 218 </p> <p>case number ********** 8 </p> <p> </p> <p> </p>