Disgusting Service
<p>Your billing department is messing me up since december 2016, they added an extra R1000 to my bill and they didnt record other payments made in aug and july ( I wasnt given statements for those months) and then last month I gave up and i paid R1000, it showed up as a R10000, i called in to try and rectify it and then you took it away and then you credited it, can you guys stop being so irresponsible with my account you are messing me up and saying I am 60 days over due. I AM LIVID. Please bring my account back to the right balace/ a fresh start you guys are messed up </p>
Hi Kokky ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***1
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Kokky ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***1
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Launa,
Ive been in contact with Mr. Naidoo and Nhlanhla, they have not been helpful at all I need to escalate this, its been happening for nearly 5 months, this is unacceptable.
Hi Launa,
Ive been in contact with Mr. Naidoo and Nhlanhla, they have not been helpful at all I need to escalate this, its been happening for nearly 5 months, this is unacceptable.