SG
Safiyaah G

1 reviews | Active since Jan 2017

03 Apr 2017, 10:09

Disgusting Service

<p>To date I have not recieved feedback regarding my previous complaint logged i am awaiting the old line to be reinstated as I dont wasnt the wireless phone anylonger.</p> <p> </p> <p>Telkom has failed to contact me in this regard , i get a call from someone in east london whi confirms that this does not fall under thier judisdiction like what the hell.</p> <p> </p> <p>Its simple, i require feedback for incorrect service fees being billed</p> <p>i require the old line to be reconnected as this wireless line is giving so much of problems</p> <p> </p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply03 Apr 2017, 11:30
Official

Good Morning Safiyaah,

We will follow up with our Team and revert back to you, apologies for the delay.

Your reference number is AI***.


Regards,

Busi

Telkom Social Media Team

SG
Safiyaah G's update03 Apr 2017, 11:55
Reviewer Update

this is what your said the last time dont know how different the service will be this time round

Good day Safiyaah,

Please be assured that this matter has been escalated to our Sales Team, kindly reply with your affected number.

Your reference number is AI ********** .

We apologize for any inconvenience caused.


Regards,

Busi

Telkom Social Media Team