disgusting service

<p>i have a telkom wifi sim card </p> <p>it went missing not so long ago, when i dicovered it was not where i had placed it i then went to do a sim swop to block the other sim </p> <p>i was then told that my bill was not R99 that i pay every moth as i put a limit on and told them only i am authorised to increase the limit it was R599 and i did not authorise anything, when i called i was told there is a R500 no limit that i was not aware of at all i then asked if it can be investigated the team leader of telkom then said it could and i was given referance numbers and a case number i call on the 20/02/2017 its is now the 13/03/2017 and i have not given a call as i was told someone will call within 72 hours </p> <p>the tram leader i spoke to his name is Nkosi Khona </p> <p>and the other person i spoke to when i called again is Sizakele Hlongwa </p> <p>i refuse to pay anything that i did not authorise and i want proof that i authorised it before i pay anything </p> <p> </p>