AF
Antonella Florio-Poone

1 reviews | Active since Feb 2017

13 Feb 2017, 12:37

Disgusting Service

<p>We logged a call for our telephone lines three weeks ago and the issue has still not been resolved. We called Telkom a few times instead we are transfered from one department to another!!! Its our third week and still no one has arrived to resolved the landline issue.</p> <p> </p> <p>The logged call reference number: 92cvz010217.... After a week of no response we called again and spoke to Gugu who apperantly escalated the call. Reference number: 953437.. and guess what.. still nothing..</p> <p> </p> <p>We have lost alot of business due to the faulty line and it would seem that Telkom employees just dont care or see the urgency of this matter.</p> <p> </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply13 Feb 2017, 15:54
Official

Hello Partyandmore

As per our email correspondence, we currently attending to the query and will be in contact with further progress.

Regards
Noleen
Telkom Social Media Team

Best regards,