lS
lynnette S

1 reviews | Active since Jan 2012

08 Feb 2017, 10:45

Disgusting service

<p>Refering to previous complaint lodged against Telkom in Dec already to which I had no reply from Telkom only that they will ateend and get back to me.</p> <p>Apparently Telkom has closed the complaint without it being resolved how on earth they surely do not know how to deal with consumers and still I'm charged for items on contract that was returned and cancelled as what was offered to me was not delivered therefore I'm not liable for charges</p> <p> </p> <p>Also on my exiting contract with Telkom on Smart plan 100+ SamsungGalaxy S4mini 8GB Black R199 </p> <p>I get charged R199 then again R99 and on invoice for 1st Feb R249 how is this possible</p> <p> </p> <p>I instructed my Bank to reverse the debit order of R512 until Telkom sort this out </p> <p>Received sms this morning that my services will be restricted if not paid within 48 hours</p> <p>Well I give them 48 hours to resolve this complaint and ensure that my account is rectified </p> <p> </p>

0
Replies (1)
lS
lynnette S's update09 Feb 2017, 13:21
Reviewer Update

Trust I hear from Telkom as all I get is that they will get back to me

this is ongoing since Dec 2016!!!!!!