1 reviews | Active since Feb 2017
Disgusting service
<p>I am utterly disgusted with the horrible service I experience at telkom trade route. I app**** for a contract and I was successfully approved for the p9 lite. This was early January. The consultant (kieshin I think was the consultants name who helped me) said that they didn't have any stock and promised me once the stock arrived I could just pick up the phone. After several weeks of waiting the stock finally arrived and I went to pick up the phone. Upon my arrival the consultant told me that the system had cancelled my contract by itself. However he was atleast helpful enough to do another application. This resulted my contract to be esculated to the credit vetting department. This was done on the 21st of January. He then promised me he would send a email to them and will call me in a day or two to let me know what's happening however I still haven't received any feedback from him . A week later I still hadn't receive a call from them and went in to check up on the application. Again I was told by another consultant that the credit vetting was still in process as kieshin hadn't attached the documents and was again asked to supply a copy of my id as they could not even find my documents no one could supply me with any sufficient answers. I told them to rather cancel the process as this took to much of my time and energy.</p> <p> </p> <p>I would not recommend anyone to apply for any sort of contract with them as they have been of no assistance when I needed it. I never experienced such disgusting customer service. I hope they can improve this as their network is really great.</p> <p> </p>
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Hello Raiesarocker
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Noleen
Telkom Social Media Team.
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