KM
Kubashnee M

1 reviews | Active since Jan 2017

19 Jan 2017, 09:28

Disgusting Service

<p>Our landline stopped working on the 10/12/2016. We logged a call immediately and till date it is not sorted. We have called Telkom numerous times , we have tweeted them and even engaged with them via their website. We get the same answer there are no technicians,there is back logg in the area. It is over a month no assistance. We still have not seen any of their elusive technicians. </p> <p>Pathetic pathetic pathetic </p>

0
Replies (2)
Telkom
Telkom's reply19 Jan 2017, 15:18
Official

Hi LADYBASH,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

KM
Kubashnee M's update21 Jan 2017, 10:58
Reviewer Update

Hi it's been 48 hours and no one has come back to me after telling me that you would.

Is my problem so complicated that one can tell me what's happening or fix the problem.