1 reviews | Active since Dec 2016
Disgusting service!
<p>I have asked to cancel the DSL Faster service on my telkom account for 3 months and I am still being billed for something that is not being used! I've called 10 times and emailed 50 times but i have not had any help from your technicians. I have received yet another invoice stating the account is in arrears!</p> <p>Please send me the correct bill to pay, excluding the DSL faster line which was cancelled at the end of October 2016!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
