1 reviews | Active since Dec 2016

28 Dec 2016, 10:25

Disgusting service

<p>I cancelled my contract end October as it was expiring & i requeted to keep my number as prepaid however my number was blocked in November worst part Telkom chose to block my number on my birthday. I have contacted Telkom callcentre several times & they advised that a query was logged with IT department to have my number reopened & i was given 9working days turn around time. Its been over a month now & my number is still blocked. </p>

0
Replies (2)
Telkom
Telkom's reply28 Dec 2016, 11:24
Official

Hi koketso-salvation-morolong,

Please be advised that the number :*** has been active on prepaid from the 06/12/2016.

kindly insert the sim card to test and advise.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

's update30 Dec 2016, 10:39
Reviewer Update

Good day

The technician consultant told me that on the 06/12/2016 but the sim card never worked. Even now i have the sim on my phone but it doenst have mobile network. what must i do guys because when i call centre nothing happens. Im frustrated