DISGUSTING - ROBBING SERVICE

With disgust in the Telkom service - once again we are now a week and half down the line and STILL NOTHING has been done to resolve the issue.

I have received email from Bonisiwe, which told me the service has been cancelled. However just a moment after that I once again spent time and money to contact 10210, where a consultant confirmed that the service is very much active and the fault is still unattended to.

Further to this, I furnished Bonisiwe with 3 fault numbers, landline and more information after her email and my call to call centre - which could have been prevented if she was eager and proud in her job.

So now, there is no reply once again, still no technician has been to site to see what the problem is , and guess what credit can only be given in January, so we will be paying another month of which we are not even getting half the service!!!

As per the app that is advertised non stop in your long holding to eventually talk to someone, only to tell you - eish I can not give a turn around time, says there is technician been assisgned, taking note that is since 06/12 - we are now another 6 days from then and still no communication received at all!

I am fed up now!!! I have no other word that disgusting service!!! And the best of all I am doing no one a favour to pay Telkom, I PAY FOR THE SERVICES YOU ADVERTISE.

I have requested higher management details and just as the service received non existant