DISGUSTING , POOR , APPALLING SERVICE

AGREE WITH ALL COMMENTS POSTING REGARDING THE DISGUSTING SERVICE WE PAY FOR FROM TELKOM.THEIR STAFF HAVE NO IDEA WHAT THEY ARE DOING.I TOOK OUT A CONTRACT FOR TWO 7INCH TABS ONE MALFUNCTIONED I CALLED TELKOM TO HAVE IT REPAIRED , ARRANGEMENTS WAS MADE AND THE DEVICE WAS FETCHED FROM ME.THE PHONE WAS NOT EVEN 7MONTHS OLD AND OUT OF WARRANTY....I HAD MY MEMORY CARD IN THE PHONE AND CONTACTED THEM TO ADVISE THEM OF THAT AS WELL , A QUOTE WAS SMSED TO ME TO PAY R633 TO THE ACC NO PROVIDED AS THEY STATED MY BATTERY WAS OUT OF WARRANTY. THIS WAS IN OCTOBER 2014. I PAID THE R633 INTO THE BANK ACCOUNT AND HAVE SINCE CONTACTED TELKOM OVER 100 TIMES NO EXAGGERATION FOR FEEDBACK. I VISITED THE STORE AND GOT THE SAME **** SERVICE AND REPSONSE. ESCALATION AFTER ESCALATION BUT NO FEEDBACK. NOT EVEN A CALL. HOW IS IT THAT I PAY FOR A CONTRACT AND I DONT EVEN HAVE MY PHONE. FOR A PROVIDER THAT CLAIMS TO BE EFFICIENT , LOOK THE WORD UP IN THE DICTIONARY. I WANT MY PHONE AND MEMORY CARD RETURNED TO ME. YOUR MANAGEMENT IS JUST HAS ILLITERATE AS THE STAFF UNDER THEM.IF YOU GUYS CANNOT HANDLE QUERIES AND PROVIDE FEEDBACK YOU SHOULD CLOSE DOWN. MONTHS HAVE GONE BY AND NOT EVEN A FOLLOWUP CALL.