DISGUSTING!!!!pathetic service received by Telkom

On the 13/05 my line went completely dead no internet no calls not even 10210 its dead!! this was reported on (***) spoke with Lee. I spent 45mins-1hour on the phone explaining the problem, he advised me a TEchy will come that Saturday to fix the issue, on Sat a Technician called me - asking what the problem is?(how does he not know?) he asked if any1 was at the premises i said no, but if u need to be there call me i will come home coz im 5 mins away. I heard nothing from him,on Mon 1805 i went to KC branch spoke with Tariq he said your systems are down he told me to email him. I did so on 20/05 as i had no internet access till then (he did not reply), a Techy came the next day 21/05(Hishaam) spent 2 hours here and said he found the prob and will come fix it the next day, on 22/05 a different Techy called me and again asking what the problem is? Told him what Hishaan said-he said he will call him then, heard nothing from him, on Sat 23/05 a diff Techy called me and again asking wot the prob is - i explained and he said he will come to the premises - HE DID NOT SHOW,i then sent Tariq an email on25/05 and got a auto reponse to come in.. and to date its STILL NOT FIXED