Disgusting/pathetic infuriating service

I was first told that I had LTE signal in my neighborhood. After waiting for a month for a technician to come out and test with an antenna it turned out that I dont. Ok so now I phone to cancel the LTE fiberhood and the call center agent puts me on hold - i kid you not - for 30minutes - and i am still holding on...Am i an idiot. Telkom makes idiots out of all of us on every level. The fiberhood product is sh*t. I have never been so disappointed in my life. Don't even waste your time and money with futurehood its all BS.