1 reviews | Active since Aug 2015
Disgusting Customer Service Yet again!!!!
<p>Hi,</p> <p>Since logging my fault on 25 November 2016, the faults has still not being resolved despite been PROMISED BY TELKOM MEDIA PERSONAL. Telkom then has the nerve to disconnect Mt account after falling to provide a service that was paid for. Freaking passed off by these freaking fools wasting my time.</p> <p> </p> <p>Dear Customer, Fault 579CNK251116 has been created for Service ID ********** 183. Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS. </p>
Good Morning Social Media Team.
I am fed up with your empty promises that you have been making since 25.11.2016. There is not point or understanding of escalation. My problem has not being resolved yet you continue to bill me for a service that was not rendered by your company. I request that you adjust my bill and reconnect my line. If Telkom cannot provide the service that was requested please inform me so I gladly find an alternative service provider.
Good Morning Social Media Team.
I am fed up with your empty promises that you have been making since 25.11.2016. There is not point or understanding of escalation. My problem has not being resolved yet you continue to bill me for a service that was not rendered by your company. I request that you adjust my bill and reconnect my line. If Telkom cannot provide the service that was requested please inform me so I gladly find an alternative service provider.