DISGUSTING CUSTOMER SERVICE TELKOM

I have experienced shocking customer service from Telkom! If Sipho Maseko wants to improve customer service at Telkom, he must phone me on ***. I will give him full details of how I complained 8 times and waited 12 days for my telephone line and internet to be fixed!!!!! Vasantha Subramani NEVER phoned me back as she had PROMISED to, after I HAD TO VISIT HER STORE AT GATEWAY BECAUSE NO-ONE ANSWERS THE HELPLINE, NO-ONE ANSWERS CUSTOMER EMAILS, AND NO-ONE AT TELKOM BOTHERS TO SATISFY CUSTOMER NEEDS!!! I waited on the 10210 'customer help line' for I hour 27 minutes listening to music, waiting for help!!!??? I eventually put the phone down!!! I phoned again, hoping for better luck, but waited 58 minutes, and again 1 hour 11 minutes, without being answered!!!!! ABSOLUTELY DISGUSTING AND 3rd WORLD MR. MASEKO!!!! Telkom also got my postal address TOTALLY WRONG, sending my bills to SUNNINGDALE, and not PRESTONDALE???? HOW, PLEASE TELL ME TELKOM, HOW DO YOU MANAGE TO BE THE WORST CUSTOMER ORIENTED BUSINESS ON THIS PLANET???? No wonder Telkom is going under, and will NEVER SURVIVE with private companies now competing!!!!! EVENTUALLY, after 12 days, a polite technician Devon came