1 reviews | Active since Jun 2016

06 Aug 2019, 15:33

Disgusting customer service of Telkom

Goodday

I would like to express my disgust in Telkom due to the poor service I have experience the past few days. I started a company six months ago and needed a landline where I contacted Telkom. i paid for everything received the phone and sim but the line was not active. I was assured that my line will be active in 48 hours yet nothing happened. Days went by where I called and called and people made promises to me only to finally get to a very helpful and knowledgeable gentleman who then sorted me out. Now my problem is having my number listed. It has now been a week since I have been calling almost everyday to have the number listed as the company app**** for a company vehicle and the dealer promised us everything has been approved but the only hiccup is the fact that my number is not listed. I spoke to two team leaders or supervisors where one has given me the following email address:mailto:*** which is not working. These people have been making promises to sort me out and nothing seems to come from this. I always hear people complain about telkom but little did I know that I will be one of them.

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