Disgusting Customer Service Experience with Telkom

ChatGPT

Log in You said: Write a review about disgusting service from a call center agent Sanelle. I was asking simple questions regarding transferring data to my partner as I'm portin my number away due to the lack of service and customer restraint.

Agent started getting annoy and frustrated as I was trying to gain clarity.

I will not recommend this disgusting network to anyone. Telkom needs to review the call and up the customer service game by checking who they employ.

Utterly disgusting ChatGPT said: Here's a polished and assertive version of your review, capturing your frustration while keeping it professional and clear:

Review: Disgusting Customer Service Experience with Telkom

I recently contacted Telkom's call center with a few simple questions regarding how to transfer my data to my partner, as I’m in the process of porting my number to another network due to Telkom’s lack of service and ongoing issues.

Unfortunately, the agent who assisted me—Sanelle—was incredibly unprofessional. Instead of helping me understand the process, she quickly became annoyed and frustrated as I asked for clarity. I wasn’t being difficult—I simply wanted clear answers, but her attitude was dismissive and borderline rude.

This kind of behavior is unacceptable, especially when customers are already frustrated and looking for support. If this is the standard of service Telkom thinks is appropriate, it’s no wonder so many are choosing to leave.

I will never recommend this network to anyone. Telkom needs to urgently review that call and seriously reconsider who they hire to represent their brand. A disgusting and disappointing experience all around.