Disgusting Customer service

We app**** for a Telkom line at our new flat.<br> We supp**** the Stand/Erf number for the installation. Telkom apparently could not locate our address on their \system""; and had to terminate the call as his air time was finished.). <br> After spending 30minutes online with the agent; I tried to confirm the address. The agent put in the incorrect address; and had to re-do the order. I spent another 10 minutes waiting and still no order was processed. I spent R200 cel fone airtime only to discover that the order IS STILL NOT PROCESSED.<br> This is despicable service from *********** call centre staff who have no idea what customer service is all about. And no; its not just one agent;its every agent I and my partner spoke to regarding this order... about 3 of them already.<br> Telkom up your service. <br> WE STILL DO NOT HAVE AN ORDER FOR OUR LINE!!!!"""