DISGUSTING CUSTOMER SERVICE

I AM NOT HAPPY WITH THE SERVICE WE RECEIVED IN YOUR HEMINGWAYS BRANCH ON THE 12/10/2018. WE WENT FOR AN UPGRADE MY SISTER WANTED AN IPHONE 7 32GIG YOUR CONSULTANT STARTED MAKING NEGATIVE REMARKS ABOUT IPHONE AND INSISTED THAT MY SISTER TAKES A HUAWEI INSTEAD. THIS IS SO ANNOYING LIKE SINCE WHEN DO CONSULTANTS HAVE A SAY IN CUSTOMER CHOICES. WHEN WE ASKED THEM TO DO THE UPGRADE THEY SAID ALL IPHONE 7 ARE NOT AVAILABLE, EVEN IPHONE 6. WE WENT TO CHECK WITH YOUR BRANCH IN VINCENT PARK AND THE DEVICES WE WANTED WERE NOT AVAILABLE WE ENDED TAKING IPHONE 8 AND MY SISTER WAS HAPPY. WE WERE TOLD IN VINCENT THAT HEMINGWAYS BRANCH DOES HAVE IPHONE 7 IN STOCK.

I AM NOT PLEASED WITH WHAT HAPPENED. WE HAD TO MOVE UP AND DOWN WHEREAS THE PHONE WAS AVAILABLE IN HEMINGWAYS BUT THEY DIDN'T LIKE OUR CHOICE. WE ENDED UP BUYING A PHONE THAT COSTS BECAUSE OF THEIR SELFISHNESS. THE TWO CONSULTANTS WAS A LADY WITH DREADLOCKS AND A GENTLEMAN WITH BEADS IN HIS NECK.