Disgusting Customer service

<p>We reported a faulty landline on the morning of 5th May and we received a ref number but no one came out to assist.</p> <p>On the 6th May, we phoned in and were on hold for 40min than when we finally got through to an agent, the phone cut. </p> <p>We emailed monday the 8th and requested that a supervisor contact us and no one has phoned. Telkom receives their monthly dues from us but the service they are providing clients is pathetic.</p>