Disgusting customer service

<p>It has been 7 days since i lodged a fault (1462CRK061216) on my ADSL line and i have been without internet since that time. For the last 3 days i have been doing followups but nobody is willing to give a estimate time of correcting the fault. When you phone the call centre they tell you that its part of a bulk fault and cannot give a estimate time of completion...How can they not give me a estimate time of completetion, are these technician just working at their onw pase and do as they please...</p> <p> </p> <p>Telkom you need to wake up i'm a paying customer my internet is not for free that need proper answers to my quesries and not the, i dont know</p> <p> </p> <p>I'll be happy to cancel my service and pay someone else you can atleast keep their customers informed</p>