1 reviews | Active since Apr 2015
Disgusting customer service
I made an order on the 27 March 2015. I was told that they will do a credit check first so to speed up the process if the check fails i opted to pay the R700.00 deposit.<br> <br> On the 8th of April I call in and after waiting TWO hours i finally get through, and the call centre consultant tells me that my order has been cancelled. WHY the hell did telkom not bother to tell me that i was cancelled??? <br> he proceeds to process a new order and gives me a new order number ***A and says my new order will be processed in two weeks. TODAY I GO INTO THE TELKOM STORE AND AGAIN MY ORDER HAS ONCE AGAIN BEEN CANCELLED. WHAT THE **** KIND OF BUSINESS ARE U RUNNING THIS IS FLIPPING RIDICULOUS<br> <br> NOW APPARENTLY THERE ISN'T PORTS AVAILABLE ON THE EXCHANGE. WHY THE FUDGE DID U NOT JUST TELL ME WE NEED TO CHECK THE PORTS FIRST PLACE. I WASTED TIME AND MONEY AND TELKOM COULDNT GIVE A ****<br>
We sincerely apologize for the inconvenience caused.
We will glady assist you. One of our consultants will contact you for further assistance.
Your social media reference number is SM106841.
Regards
William Letwaba
Social Media Team
Best regards,
We sincerely apologize for the inconvenience caused.
We will glady assist you. One of our consultants will contact you for further assistance.
Your social media reference number is SM106841.
Regards
William Letwaba
Social Media Team
Best regards,
