Disgusting company

I still have an on query that is still drastically affecting my credit score . I’ve been in and out of telkom as if previously asked for a settlement amount and paid it . I was not advised of any debt collectors or anything. 3 days later vvm calls to say I still have 3359 balance.

Telkom Please contact your debt collectors as you guys are affecting my credit score when I’m trying my best to fix it ! Hence asking for the settlement amount and paying it that same day.

I went into store after vvm calling to ask if my account has been closed .. Telkom then offered me with a statement saying they owe me R250.

I don’t understand how this works as things were much more smoother with TFG. I went into store , asked for my balance , they advised there and then to call their debt collectors , I called them and paid up same day.

I’m trying to up my credit score and all you guys are doing is dragging it through the dirt !!!

Please contact me *** telkom and VVM !