1 reviews | Active since Jun 2017
<p>I have been handed over after lodging a complaint with Telkom for false advertising and misrepresentation. I took out a Christmas in July contract last year, the deal was for a Hauwei P 8 lite including data and voice minutes for R 139,00 per month. They have been debiting me for R600,00 up to R 4000,00. I have called, e-mailed and visited a branch. They have been sending me follow up e-mails stating that they are attending to my complaint, however they still try debit me and now have handed me over to attorneys. This is disgusting customer care and is now affecting my credit record!!</p>
Good day Bianca,
We have logged and sent your query to our Billing Team for further assistance, feedback will follow.
Please note that your contract was cancelled due to non-payment and the termination fee was charged.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Bianca,
We have logged and sent your query to our Billing Team for further assistance, feedback will follow.
Please note that your contract was cancelled due to non-payment and the termination fee was charged.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
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