disgusting behavior from telkom

good day

i am experiencing pathetic service from telkom .

i had taken out a free me sim on cellphone number ********** 10 a few months down the line the service on the phone goes dead no calls can be made and no internet connection, nothing at all .

we then go the normal process log a fault, we have been given the run around by telkom from last year September after they failed to cancel our contract we went into pincrest mall in pinetown and spoke to ngebo and bongile to physically go instore and cancel in December . we filled the relevant forms etc and submitted this was in december last year.

Until now nothing has been done !! we are being debited for a service that telkom is not providing so i decided to go to the bank and put a stop to this debits then today your accounts has the audacity to charge me penalties amounting to R400 !!!!!

I WANT THIS CONTRACT CANCELLED !!!

i do not want another cent being paid to telkom or hear another *********** person telling me they are escalating the matter .

its now 7 months that i am being charged for nothing .

you guys are ******* !!!

i want my hard earned money of R700 back and i will definitely not be paying any penalties for stopping you guys robbing me any more than you already have .

this is absolutely disgusting behavior !!!!

you cannot tell me that the whole of telkom cannot cancel a sim in 7 months . pathetic excuses .

call me to resolve asap before i sue you. ********** 190 031****197. during office hours .