SS
Sameera S

1 reviews | Active since Jun 2014

08 Mar 2016, 10:56

DISGUSTING,BAD,DISSAPOINTING,SERVICE

My company have given me the opportunity to work from home, I have first enquired about the adsl coverage in my area and the service,I have started working from home and I have been using Telkom ADSL for a few months now from the beginning of last year October, before I had signed for the contract I was told that the service is very reliable and excellent network on my side,<br> <br> I had to incur a lot of costs for this which included installation fees, reconnection fees etc,I HAVE BEEN WAITING FOR OME MONTH NO TECHNICIAN AHS ARRIVED AND MY ADSL IS DOWN-I WANT TO CANCEL WITH EMMEDICATE EFFECT AND BE REIMBURSED ALL THE FEES I PAYED-I WANT TO CHANGE TO A WIRELESS OPTION WITHOUT ANY CANCELLATION PENALTY BECAUSE IT WAS TELJKOMS FAULT OF NOT GIVING ME SERVICE, I CANNOT PAY FOR SOMEHTING THAT IS ALWAYS GIVING PROBLEMS<br>

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Replies (1)
Telkom
Telkom's reply08 Mar 2016, 11:19
Official
Hello smeera90,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.