DISGUSTING AND SHAMEFUL ADSL SERVICE

WE WERE SOLD TELKOMS DSL FASTEST 10GIG SEVERAL YEARS AGO. WHAT A JOKE. AFTER NUMEROUS COMPLAINTS A TECHNICIAN TOLD US WE COULD NOT USE THIS AS INFRASTRUCTURE CANNOT COPE AND DOWNGRADED US TO 4GIG BUT WE STILL PAY FOR 10GIG. WOULDN'T BE SO BAD IF WE COULD GET NEAR 4 SO OFTEN NOT EVEN 1GIG SO SLOW CONSTANT TIME OUTS. BUT WHEN *********** TECHNICIANS TOUCH THE LINES WE GET KNOCKED OUT AGAIN. JUST TRY GETTING FIXED SORRY 5 - 7 DAYS TO FIX OUR STUFF UPS JUST WAIT - BUT KEEP PAYING WHO CARES NOT TELKOM. RECENT PROBLEMS NEEDING URGENT ASISTANCE FORCED US TO BUY A D LINK AND SEPERATE DATA JUST TO BE ABLE TO WORK - BUT KEEP PAYING WHO CARES NOT TELKOM. SOME STAFF ON CALL CENTRE TRY VERY HARD TO HELP BUT NOT TELKOM JUST NOT COMPETENT ENOUGH TO FIX THEIR PROBLEMS AND NOT INTERESTED ON THE GROUND. LOOK ELSEWHERE IF YOU WANT STABIL RELIABLE SERVICE WE WILL TOO WHILE WE USE THEIR D LINK CAUSE THEY ARE TOO BUSY TO HELP BUT KEEP PAYING BUT NOT FOR LONG TELKOM YOU ARE LOSING ANOTHER LONG TIME FAITHFUL CUSTOMER