Disgusting and rude service

I have been trying to get a new account with telkom for over a week now. No one has put my order through let alone know what they are doing. Then the cherry on the cake was when this lady I had spoken to today had told me that her colleagues who quoted me R215.50 a month which includes installation did not know what they were talking about and I still have to pay R700. So I said no, I was quoted that and that is what I want to pay. She then told me that the R700 is due to my low credit score which i don't have either. And told me I can either pay the R700 or cancel the order. She was extremely rude and so unhelpful. Refused to let me speak to a manager. I'm so glad fibre is the new thing so I never have to deal with this company again.