DISGUSTING AND PATHETIC SERVICE

<p>It is going onto 6 months now since we app**** for a telkom line. We kept being told that a technician will come and sort out the damaged cables so that we can get our internet going but still nothing and no further update on the damaged cables. We called the call centre, only thing they could tell us is that a technician was at the site but nothing further was logged. Went to Telkom in Bayside and N1 City and was told they will escalate it further and we just need to be patient. Waiting for 6 months for this to be resolved has depleted my patience and my business is at a standstill. Why does one have to complain and threaten to go to the ombudsman before issues gets resolved in time. I want this sorted out before another 6 months is passed!!!</p>