RR
Reshma R

1 reviews | Active since Nov 2015

15 Nov 2015, 09:56

DISGUSTING AND NO SERVICE FROM TELKOM..FRUSTRATING

04/11/2015 complaint logged line was down, reference nr. 287CRK041115. From the time the call was logged no one from Telkom had contacted me.Spoke to Lungi 09/11/2015, Zinzi 10/11/2015, Kolebetso 12/11/2015, Thema 12/11/2015 14/11/2015, Kona 14/11/2015, MacBriand 14/11/2015. Supervisors Soloman and Randani was supposed to call but they did'nt. All this time i have been using my cell phone to contact a useless company like Telkom. Managers and Supervisors donot even call the customers as promised.It sure does not take 11days to fix a bluddy line,if the technicians cannot do their work then fire them and employ people who are willing to work. Telkom consultants are just so useless when answering the phones they are more dead than buddy alive they only know to put you on hold and then cut the call.Its so dam frustrating to deal with useless people and a dam useless company..Telkom should retrench all their useless people and employ learned and people who wants to works.Its pointless giving me a new reference number all the time JUST FIX THE BLUDDY PROBLEM....HOW MANY MORE MONTHS BEFORE THE PROBLEM IS FIXED IN THE MEAN TIME I MUST PAY FOR SOMETHING I NEVER USED. TELKOM IS REALLY USELES

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Replies (1)
Telkom
Telkom's reply15 Nov 2015, 10:51
Official
Hello Rocky12345,

Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.

Your social media reference number is SM167927.

Regards,
Joshua
Telkom Social Media Team