1 reviews | Active since Mar 2013
DISGUSTING AND INEFFICIENT
ONCE AGAIN NO SERVICE FROM TELKOM, SERIOUSLY DO THEY EVEN CARE ABOUT THEIR PAYING CUSTOMERS?? DISGUSTING!!!<br> <br> We are going on 6 weeks, they have still not fixed our line, we were promised it would be done by the 20th, that date has come and gone. I was told a technician was here on the 22nd December, once again as I pointed out to them, we asked to be called first to come and open the office but they can't even get that right!<br> <br> We have been without our business ADSL line since Monday. The fault was reported and when you call for feedback or an update, the response we get is that they are waiting for a technician to be appointed and that it takes 3-6 working days for a fault to be attended to. How are we supposed to function without a proper working ADSL line. The last time it took Telkom 3 weeks to send out a technician, how long do we have to wait this time and what happens to our business in the meantime??? Totally unacceptable!!!!
We apologise for the delay in resolving your query.
We will have our fixed line team follow up on this matter and communicate feedback.
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Regards,
Fridah
Telkom Social Media Team
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Best regards,
We apologise for the delay in resolving your query.
We will have our fixed line team follow up on this matter and communicate feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
