Disgusting

I am so frustrated with Telkom everytime I have a issue. My debit order is due on the 5th of every month it went off today on the 20th now I have been charged 120 by my bank for a bounced debit order I call to enquire and all the consultant can say is I'm sorry for the inconvenience! What am I suppose to do with that. The previous month I cancelled my router and asked for the contract to become prepaid the agent went and cancelled the whole sim card!! In the interim I lost my whole 10 gig of data that I just received for that month. Words cannot express my frustration with this network Telkom is the worst service provider I have had ever. I cannot wait for my contract to finish so I can change my provider, queries are never resolved don't even bother going into a store the treatment and service is just as bad!!