DISGUSTED - WRONGED

I am disgusted at the level of disrespect shown and lack of proper customer service

I will given a bill for jan that showed i was in credit

when i call to find out how come i was in credit the consultant that assisted me said that jan had been paid for and no debit would run off y account which never did so no problem

now because of this *********** person that did not follow procedure has now left me with a bill of 3k

so now why the hell was my account not up to date

i was given false info both verbal and black and white

Telkom has been thieving me since i open a contract with them