Disgusted with ****ty excuses

On 13 Feb 2020 I went to Telkom Springs Mall to do upgrade so I took the Huawei Y9s wich gave a Our of box failure, I returned the phone and I was given a new one wich after 3 days did the same and once again I returned the phone, The manager Lerato said that it must be a batch problem so I took a Samsung A51, they took the Huawei Y9s back and cancelled that contract and issued a new one there they told me that they wil credit the Huawei on my account. On Monday 16 March 3 of my contracts has been suspended and I was told that I am over my credit limit, I then looked at my statement and saw that my account was R10951, because that Huawei was still NOT credited and it was a month later already and someone did not do there work, I went to the Branch where The branch manager Lerato (who was of great help) lodged a dispute for me and sent emails to escalations department, she phoned me back on tuesday night and said that the phones will be turned back on by Wednesday morning. Wednesday morning they were still off, Wednesday afternoon My 4th line was also cut off and I went straight back to the Branch and spoke to Lerato again and she once again sent emails to escalations department and still NO reply. I have spoken to the call centre on multiple occassions and they are also NO help everybody just keep saying: " SORRY" but it seems that NO ONE really cares, Today is Saterday 21 March 2020 and my phone is off now for 3 days and I use my phone for bussiness and are now loosing upto R2000 per day. IF someone from Telkom reads this and wants to tell me what is going on or give another pathetic excuse phone me on ***