CS
Carla S

1 reviews | Active since Jan 2016

11 May 2016, 10:43

DISGUSTED WITH THIS SERVICE

<p>i have been trying to get hold of a consultant for the past week now. All i need to do is just to upgrade my contract as it is ending this month. Everytime i speak to someone they tell me to speak to the sales department i get to the sales department after beong on hold for 50 min they tell me that they cant help as i need to soeak to the upgrade department i asked them to transfer me to that department and i get told that they cant . For **** sake i had my contract with you guys for 4 years and i have never recieved such *** service ever and im really considering to not continue!!!!!!!</p>

0
Replies (2)
Telkom
Telkom's reply13 May 2016, 07:19
Official

Good day Carla Swain

Thank you for making contact with us. Please be advised that your query is being attended to and our consultants will be in touch.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

CS
Carla S's update13 May 2016, 11:25
Reviewer Update
and no one has called me yet. bad service after bad service !!!!!!!!!