Disgusted with the service , very easy to open a contract impossible to cancel it

<p>I went into the store on the 28th July to cancell my contract , my last instalment was due at the end of August. My contract was only cancelled on the 10th of Novemeber, so I still had to pay an installment at the end of November. I have proof of cancellation.</p> <p>I realised at the end of September that they deducted another installment, i went to the store to query and report, I waited two weeks without any response. I phoned at least 4 times to find out if it has been cancelled. I send in total 5 e-mails to diffrent people hoping someone would be able to assist me.</p> <p>The only response i get time and time again is that your phone were loaded with airtime so you must pay. You failled to cancell my contract and migrate my phone to pre-paid, making it impossible for me to buy airtime. I was forced to use your airtime.</p> <p> You loaded airtime into my phone continuously after many phone calls saying you were supposed to cancel my contact.</p> <p>Telkom this is *****ling from the poor, i kept up my contractual obligation to cancell in time, you failed to keep your end up now you making me pay money I cant afford.</p> <p> </p> <p>I refuse to be held responsible for airtime I had no choice but to use. If you had cancelled my contract like you were supposed to, I would not have been in a position where I was forced to use your airtime.</p> <p> </p> <p> </p> <p> </p>