DISGUSTED WITH TELKOM SERVICE

I have heard previously of how bad Telkom services were. I app**** for my Broadband/Fibre to be moved from old address to new address. The initial request was initiated 26/07/2021 for the same B number to be installed as I had to keep the telephone number that I was using for business purposes. Nicole assisted me with this request on the 26 July. To cut a very long story short, today is the 8 September, I have spoken to 10 people including Nicole again, the Technician and NOBODY knows what they are doing. And EVERYONE OF THESE CALL CENTRE AGENTS told me it was sorted!! A simple request to transfer my fibre and line has now taken 7 weeks. I called today and was informed that the Broadband is still active at the old address????? I asked for the Supervisor while speaking with Nguse. He advised me that the supervisor Joyce would be with me shortly then to only be cut off?? The very clever people at Telkom that (assisted) me were Nicole, Nonthombile, Siza, Nthokozo, Theresa, Tshepo, Nicole again, Nguse and three other ladies that were very quick to get me off the phone in August whose name I did not take down. What is happening to our country, EVERYTHING has gone down the drain. From politicians taking money for work they have no idea of what they are doing to the cleaner who sleeps in the park most hot days and gets a full month salary. Telkom, I honestly wish you are taken over by a competitor that forces your doors to close!! You are useless!!