Disgusted with telkom service at sales dept

Absolutely disgusted with Telkom service. How do i get to speak directly to a manager/supervisor at telkom instead of sales consultants that block you and make fruitless promises. We have had an issue for 9 days now and most probably about 30 phone calls!!!!

We have a telkom landline and our internet has been with MWEB. We have cancelled mweb and the migration back to telkom was put into holding pool on 26th September. They can't pick it up.!!!! Tomorrow is day 10 of no success. We told telkom we going to cancel our landline as useless and they said no you cant. You are not contract, but month to month and will only happen end of the month. This is so frustrating. Does anyone have direct access numbers to supervisors/managers at telkom. Help please!!!