1 reviews | Active since Nov 2016

16 Nov 2016, 08:52

Disgusted With Telkom Service

<p>We has a company Isaacs Pallet Services are disgusted by the service we have received by telkom, we have logged an escalation with telkom on the 7/11/2016.</p> <p> </p> <p>Up till date no one has come through to sort out the line that is been giving us an on-going issue. This line is our main business line and if this line is not working then our hunting lines does not work resulting in a lot of loss in business. We are contacting Telkom every day for someone to come through but no one does. Ihave called Telkom everday and i am told that the technician is coming through, then told that the technician as a heavy work load and he is not sure when he will be coming through.</p> <p> </p> <p> I require urgent feedback from a senior from Telkom, because as of now we are considering leaving Telkom for another phone company that will give us the service that we expect and require.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply16 Nov 2016, 15:18
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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