1 reviews | Active since Oct 2016
Disgusted with Telkom overcharging me
<p>Since we joined -August 2015 theres been these random unexplained fees we get charged for things we dont use or ask, installation, relocation,new line etc. i disputed that but now my absolute shock is the installer at our new place did a bad installation and we had no internet 2 weeks, we then fixed it ourselves before telkom charges us R250 for THEIR MISTAKE. thats still okay, We moved ot new address March 2016 and since then we have been paying for a 4GB line thats the contract i signed but TELKOM AGENT tested it self on numerous times and we only have 2GB line, we tested it on different dates. still 2GB and less. I need a refund for the months since March until now OR i should be credited for the amount in the months following. this is horrific. we are always being overcharged in every single way but this line was the shocker, not even reaching 4GB, barely touching 2GB. i need ASAP assistance </p>
Good day , as discussed i am loading another report as our internet is really becoming a very big problem. Yesterday all day it ranged between 3.335KBPS and 1.3MBPS or 252KBPS, not close to 4MBPS. Had to leave router off all night and now it is 3.35MBPS.
The very big problem here is i work 9-5pm, on the road, when i get home i need to work so its beautiful that the internet works SOME days between 9-5 but afternoons it is a joke. it never ever reaches 4MBPS, so i need a discounted or lesser rate every month. Billing has still not called me about the low MB we get OR the 2 weeks we had no internet, i will NOT pay the full R789 anymore. we just did now otherwise we lose our internet but i am getting very gatvol !!!!!!!!!!!!!!!
FIX IT!
Good day , as discussed i am loading another report as our internet is really becoming a very big problem. Yesterday all day it ranged between 3.335KBPS and 1.3MBPS or 252KBPS, not close to 4MBPS. Had to leave router off all night and now it is 3.35MBPS.
The very big problem here is i work 9-5pm, on the road, when i get home i need to work so its beautiful that the internet works SOME days between 9-5 but afternoons it is a joke. it never ever reaches 4MBPS, so i need a discounted or lesser rate every month. Billing has still not called me about the low MB we get OR the 2 weeks we had no internet, i will NOT pay the full R789 anymore. we just did now otherwise we lose our internet but i am getting very gatvol !!!!!!!!!!!!!!!
FIX IT!