Disgusted with Telkom Billing department

I would really like to retract my 1 star but the next field does not open otherwise. I'm having several issues with Telkom billing department who is totally unprofessional in their jobs. Last month (February) my account was suspended, which left my daughter totally stranded with no phone or wi-fi to contact me. She was a complete wreck when she eventually got home. Now, not even a full month later, my account was handed over again. This time the amount outstanding is now doubled. Does this make any sense? They are loaded to debut my account with the amount outstanding but they keep messing up. Their statement date comes out before the debit date then they hand me over just to " f...." me off. I'm at my wits end with them. What can I do? This is unacceptable but they don't seem to care to rectify their errors.