Disgusted with Telkom!

<p>when I upgraded my contract in July, there was a trainee doing the contract, it took four hours to do the upgrade. one of the consultants were extremely rude. last week my phone got ****** and I went to the branch to report to report it where they told me that I do not have insurance and I was billed for unecessary expenses such as BIS and phones that I do not even own including WI-Fi bundles. the consultant was extremely disrepectful and did not help me, I called the call centre twice and put an enquiry on their website and still no one has called me back. I am truly disgusted with telkom</p>